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MOCK EXAM for Working within the Private Security Industry Module 1
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MOCK EXAM Working within the Private Security Industry
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1.
A security operative has witnessed a serious assault.
Under what circumstances should the security officer arrest the alleged offender?
When they have admitted the offence
When it is necessary to prevent escape
When they have refused to identify themselves
When the incident has been recorded on camera
2.
What is the purpose of assignment instructions?
Monitors activity on a site
Provides details of visitors
Lists rates of pay
Describes duties for a specific site
3.
How should a security operative address unacceptable behaviour?
By using intimidating language
By adopting a threatening stance
By being positive and assertive
By speaking loudly and aggressively
4.
Which of these is a likely indicator of terrorist activity?
People tampering with utilities
People who maintain equipment on a site
People with authorised access
People supplying materials to a site
5.
Which of these is a common hazard for a security operative when searching bags?
Sharp objects
Overexertion
Violence
Electric shock
6.
Which of these fire sources should a CO2 fire extinguisher be used on?
Wood
Metal
Cooking oil
Electrical socket
7.
Which class of fire involves flammable liquid?
Class D
Class C
Class A
Class B
8.
What information must a security operative give to a person they are detaining?
The reason for the arrest
Details of likely punishment
Details of the evidence against them
Names of witnesses
9.
What is the benefit of a “pub watch scheme”?
Shows cooperation with the local authority
Reports and records staff changes
Demonstrates the popularity of the venue
Assists with controlling infections
10.
Which of these instances is likely to indicate that a person is at risk of harm?
They are with friends
They are with their parents
They are being intimidated by others
They are receiving praise from others
11.
What is the purpose of the Approved Contractor Scheme?
To raise standards
To promote the use of private investigators
To increase competition between security companies
To punish offenders
12.
A security operative is dealing with a customer query.
What quality should the security operative show to help the customer?
Aggression
Impatience
D Politeness
Passiveness
13.
An audible fire alarm is activated.
What is the responsibility of a fire marshal when they hear this alarm?
To ensure fire extinguishers are in the correct locations
To ensure that anyone with mobility difficulties is assisted
To advise the fire brigade on what actions to take
To prioritise the evacuation of managers
14.
What is the importance of accurate record keeping?
It is used to justify expenditure
It prevents discrimination
It is used for an effective handover
It reduces levels of stress
15.
The purpose of the Approved Contractor Scheme includes
subsidising costs for licences
mentoring for all new staff
reducing the need for training
increasing customer confidence
16.
Typical workplace hazards for security operatives include
being recorded on a device when detaining a client
having to undertake refresher training every year
lack of welfare facilities and rooms
poor lighting and uneven surfaces
17.
Which of these is an aim of the Private Security Industry Act?
To encourage cooperation with the police
To establish compulsory licensing
To increase public awareness of crime
To provide equal access to training
18.
A security operative working near a government building observes a group of
individuals taking photographs of the security systems.
What action should the security operative take?
Report details to the Anti-Terrorist Hotline
Immediately turn off the systems
Activate the emergency alarm and evacuate the building
Challenge the individuals and confiscate their cameras
19.
How should a security operative reduce the risks of personal attack when
working alone?
By contacting friends whilst on duty
By wearing a personal alarm
By ensuring they are trained in first-aid
By carrying self-defence weapons
20.
A customer requests a telephone number and the security operative writes down
the information.
What is the importance of doing this?
It reduces customer expectations
It creates barriers
It provides an effective service
It shows knowledge
21.
Under GDPR, security operatives must ensure any information on people is used
freely and openly
fairly and transparently
for recruiting staff
for advertising purposes
22.
Which of these must be present for a fire to exist?
A water source
An electrical current
An incombustible material
A chemical chain reaction
23.
Which of these is an external customer for a security operative?
Team member
Supervisor
Manager
Visitor
24.
When security operatives wish to make an arrest, they must
tell the person they are under arrest
explain the person’s right to legal aid
inform the person’s next of kin or named individual
remove anything that could be used to harm them
25.
Why is it important to reflect on conflict situations?
To maintain working conditions
To recognise potential trends
To overcome communication barriers
To defuse difficult encounters
26.
Which of the following is a key purpose of the private security industry?
To support and train new managers
To provide meaningful employment
To communicate with licensing officers
To monitor and respond to safety risks
27.
A security operative is on duty when they hear a fire alarm.
What is the security operative’s priority?
To keep themselves from danger
To report the alarm to maintenance staff
To identify the class of the fire
To extinguish the fire
28.
Which of these is a fire safety measure?
Providing first aid facilities for staff
Ensuring emergency exits are locked
Storing flammables near personnel
Preventing electrical sockets being overloaded
29.
What information should be included in a handover report?
Details of when rest breaks are due
Ideas for improvement to site security
Details of vulnerable areas found during the shift
Times external patrols were made during the shift
30.
What colour is the background on a warning sign?
Blue
Red
Green
Yellow
31.
A security operative brings a civil case against a member of the public for causing
them personal injury.
What standard of proof will be needed to win this case?
Beyond reasonable doubt
Even likelihood
Absolute assurance
Balance of probabilities
32.
A security officer arrests an intruder on-site.
Which of these should the security officer complete?
Police statement
Visitor log
Risk assessment
Accident report
33.
Which of these is not a licensable role under the Private Security Industry Act?
Close protection officer
Door supervisor
Front desk receptionist
Key holder
34.
What action should security operatives take when they are concerned a child is at risk
of sexual exploitation?
Question the child to gather evidence
Warn the child to be careful in future
Publicise details to warn others
Contact Police with details
35.
A security operative has discovered a fire and has activated the fire alarm.
What should they do next?
Look for a suitable fire extinguisher
Retrieve all valuable documents
Ensure the emergency services are contacted
Search the area for the cause of the fire
36.
A security operative is giving information to a customer who has learning difficulties.
How should the security operative meet this customer’s needs?
By communicating using clear language
By exaggerating their natural inflection
By using an authoritative tone
By adopting a patronising manner
37.
A number of city centre premises communicate through a shared radio link.
Which of these is a benefit of doing this for the organisations involved?
It improves the physical security of vulnerable sites
It improves customer relationships
It increases competition between security companies
It provides information regarding potential risks in the area
38.
A security operative is working alone on a site.
Which of the following is a risk in this situation?
Boredom
Passive behaviour
Ill-health
Reduced working hours
39.
A security operative is witness to a personal injury.
What details should they enter in the accident book?
The telephone number of the emergency services
Witness statements
What caused the injury
What preventative measures should be put in place
40.
Which of these is a feature of non-verbal communication?
Pitch
Tone
Stance
Signs
41.
A security operative is new to a site.
Why is it most important for them to recognise the fire evacuation principles?
To be able to use fire-fighting equipment
To identify potential fire hazards
To complete their induction training
To know where the assembly point is
42.
Which of these is a function of the Security Industry Authority (SIA)?
Prevent unauthorised access to premises
Monitor and respond to safety risks
Set standards for training programmes
Prevent and reduce waste
43.
A security operative has been injured.
Which of these situations is reportable under RIDDOR?
The operative requires eight days off work to recover
The accident occurred at home
The incident involved more than one person
The operative’s injury was remedied with a plaster
44.
Which of the following is a licensable activity under the Private Security Act?
First Aid
Designated Premises Supervising
Community Policing
Close Protection
45.
Which of these is a CCTV operator
not
allowed to record due to privacy issues?
Local parks
Changing rooms
Government buildings
Passing vehicles
46.
A victim of domestic violence approaches a security operative for advice in order to
reduce the risk of further harm.
What action should the security operative take?
Offer to call them a licensed taxi
Suggest they contact a manager
Suggest they contact a safe haven
Offer to speak with the aggressor
47.
Building work is taking place on the premises where a security operative is present.
What is the employer’s responsibility in this situation?
To provide personal protective equipment
To inform the Health and Safety Executive of continuing work
To provide extra first aid equipment
To increase pay accordingly
48.
A security operative has made an arrest. The police attend.
What should the security officer do?
Recommend a suitable penalty
Assist the police with a written statement
Recommend follow up actions for the police
Photograph the crime scene
49.
A security operative is finishing their shift and preparing a handover brief.
Which of these should be included in the briefing?
Opinion of organisational procedures
Advice on patrol techniques
Details of expected deliveries
Recommendations for additional training
50.
A security operative has been involved in a violent incident, and is worried about
returning to work.
Why should they seek the support of their colleagues?
To recognise poor performance
To gain reassurance
To diagnose the problem
To establish their needs
51.
Which of these is a key purpose of the private security industry?
Regulate the security industry through licensing
Provide personnel and appropriate protection systems for premises
Set and approve standards of training within the security industry
Determine powers of arrest for operatives
52.
A security organisation has recently employed a member of staff who uses
a wheelchair.
What must the organisation ensure in order to comply with equality legislation,
before this member of staff begins their role?
That terms and conditions in their contract are adjusted
That they are qualified for the role
That they give a full account of their medical history
That access arrangements to the building are suitable
53.
Mandatory signs are always
white with a red border
yellow and black pictures
green with white writing
blue with white writing
54.
For security operatives, a key principle for customer service should include
showing respect
being tactile
ignoring altercations
offering discounts
55.
Class “B” fires relate to
flammable gases
flammable liquids
hot cooking oil
electrical fires
56.
Following a serious conflict incident, the security team meets to discuss experiences
and share strategies it has used in the past to resolve such situations. Why is this
important?
To identify appropriate support that is available
To help prevent a reoccurrence of the problem
To demonstrate competence
To gain credibility within the team
57.
A security operative discovers a suspicious package.
What action should they take first?
Assess the weight by lifting the item gently
Call for assistance and secure the area
Move the item to a safe location
Cover the item and close all surrounding windows
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