Skip to main content
Close Search
account
0
Menu
Home
SIA Courses
Top-up Door Supervisor Upskilling
Top-up Security Guard Upskilling
SIA Door Supervisor
SIA CCTV Operator Course
Security Guard Course
Close Protection Course
SIA Top-up Close Protection Upskilling Course
Safety Courses
Fire Marshal Course
Traffic Marshal Course
CSCS Green Card Course
1 Day First Aid Course
3 Days First Aid Course
Taxi Courses
Taxi Course NVQ/VRQ/BTEC Level 2
SERU Test for TFL Training Course
Topographical Test for TFL Training Course
English test for TFL PCO
Life Skills Courses
Life in the UK Test Preparation
ESOL International (A1 B1)
ESOL International (B2, C1 & C2)
Driving Theory Test Preparation
Trainer Courses
SIA Security Trainer Course
Level 3 Award in Education and Training
Level 3 Conflict Management
Level 3 Deliverers of Physical Intervention Training
Level 3 Certificate in Assessing Vocational Achievement
Level 3 Award in Understanding the Principles and Practices of Assessment
Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice
About
About 1Ace training
Careers
SIA Application Help
Post Certificate
Results
Covid-19 Update
Contact
My account
Reading Material
ACT Awareness
ACT Security
account
0
was successfully added to your cart.
MOCK EXAM for Working within the Private Security Industry Module 1
Home
»
My account
»
MOCK EXAM Working within the Private Security Industry
Start your Quiz
1.
A security operative is dealing with a customer query.
What quality should the security operative show to help the customer?
Impatience
Passiveness
D Politeness
Aggression
2.
A security operative has been involved in a violent incident, and is worried about
returning to work.
Why should they seek the support of their colleagues?
To establish their needs
To recognise poor performance
To diagnose the problem
To gain reassurance
3.
Which of these is an aim of the Private Security Industry Act?
To establish compulsory licensing
To encourage cooperation with the police
To increase public awareness of crime
To provide equal access to training
4.
A victim of domestic violence approaches a security operative for advice in order to
reduce the risk of further harm.
What action should the security operative take?
Suggest they contact a manager
Suggest they contact a safe haven
Offer to speak with the aggressor
Offer to call them a licensed taxi
5.
Which of these is a CCTV operator
not
allowed to record due to privacy issues?
Passing vehicles
Changing rooms
Local parks
Government buildings
6.
Which of these is a function of the Security Industry Authority (SIA)?
Set standards for training programmes
Prevent unauthorised access to premises
Monitor and respond to safety risks
Prevent and reduce waste
7.
Which of these is a fire safety measure?
Storing flammables near personnel
Preventing electrical sockets being overloaded
Providing first aid facilities for staff
Ensuring emergency exits are locked
8.
Which of these is a common hazard for a security operative when searching bags?
Violence
Electric shock
Sharp objects
Overexertion
9.
What is the purpose of the Approved Contractor Scheme?
To punish offenders
To increase competition between security companies
To raise standards
To promote the use of private investigators
10.
What action should security operatives take when they are concerned a child is at risk
of sexual exploitation?
Publicise details to warn others
Contact Police with details
Question the child to gather evidence
Warn the child to be careful in future
11.
A security operative is new to a site.
Why is it most important for them to recognise the fire evacuation principles?
To be able to use fire-fighting equipment
To identify potential fire hazards
To complete their induction training
To know where the assembly point is
12.
Why is it important to reflect on conflict situations?
To overcome communication barriers
To maintain working conditions
To recognise potential trends
To defuse difficult encounters
13.
A security operative is working alone on a site.
Which of the following is a risk in this situation?
Reduced working hours
Passive behaviour
Boredom
Ill-health
14.
Which of these must be present for a fire to exist?
A chemical chain reaction
An electrical current
A water source
An incombustible material
15.
Which of these instances is likely to indicate that a person is at risk of harm?
They are with friends
They are with their parents
They are receiving praise from others
They are being intimidated by others
16.
What information must a security operative give to a person they are detaining?
Details of the evidence against them
The reason for the arrest
Details of likely punishment
Names of witnesses
17.
Class “B” fires relate to
electrical fires
flammable gases
hot cooking oil
flammable liquids
18.
A security operative has been injured.
Which of these situations is reportable under RIDDOR?
The operative requires eight days off work to recover
The incident involved more than one person
The accident occurred at home
The operative’s injury was remedied with a plaster
19.
Which of these is not a licensable role under the Private Security Industry Act?
Front desk receptionist
Door supervisor
Key holder
Close protection officer
20.
A security operative is on duty when they hear a fire alarm.
What is the security operative’s priority?
To report the alarm to maintenance staff
To identify the class of the fire
To keep themselves from danger
To extinguish the fire
21.
A security operative discovers a suspicious package.
What action should they take first?
Move the item to a safe location
Assess the weight by lifting the item gently
Call for assistance and secure the area
Cover the item and close all surrounding windows
22.
A security operative has witnessed a serious assault.
Under what circumstances should the security officer arrest the alleged offender?
When the incident has been recorded on camera
When they have refused to identify themselves
When they have admitted the offence
When it is necessary to prevent escape
23.
What is the purpose of assignment instructions?
Lists rates of pay
Describes duties for a specific site
Provides details of visitors
Monitors activity on a site
24.
Which class of fire involves flammable liquid?
Class B
Class C
Class D
Class A
25.
The purpose of the Approved Contractor Scheme includes
subsidising costs for licences
increasing customer confidence
mentoring for all new staff
reducing the need for training
26.
Mandatory signs are always
white with a red border
yellow and black pictures
blue with white writing
green with white writing
27.
What is the benefit of a “pub watch scheme”?
Demonstrates the popularity of the venue
Reports and records staff changes
Shows cooperation with the local authority
Assists with controlling infections
28.
A security operative brings a civil case against a member of the public for causing
them personal injury.
What standard of proof will be needed to win this case?
Balance of probabilities
Beyond reasonable doubt
Absolute assurance
Even likelihood
29.
Following a serious conflict incident, the security team meets to discuss experiences
and share strategies it has used in the past to resolve such situations. Why is this
important?
To demonstrate competence
To help prevent a reoccurrence of the problem
To gain credibility within the team
To identify appropriate support that is available
30.
A security operative is witness to a personal injury.
What details should they enter in the accident book?
What preventative measures should be put in place
Witness statements
What caused the injury
The telephone number of the emergency services
31.
A security operative is giving information to a customer who has learning difficulties.
How should the security operative meet this customer’s needs?
By adopting a patronising manner
By communicating using clear language
By using an authoritative tone
By exaggerating their natural inflection
32.
For security operatives, a key principle for customer service should include
offering discounts
being tactile
showing respect
ignoring altercations
33.
Which of these is a key purpose of the private security industry?
Provide personnel and appropriate protection systems for premises
Set and approve standards of training within the security industry
Determine powers of arrest for operatives
Regulate the security industry through licensing
34.
What information should be included in a handover report?
Times external patrols were made during the shift
Details of when rest breaks are due
Details of vulnerable areas found during the shift
Ideas for improvement to site security
35.
What colour is the background on a warning sign?
Yellow
Blue
Green
Red
36.
A security operative has made an arrest. The police attend.
What should the security officer do?
Recommend follow up actions for the police
Assist the police with a written statement
Photograph the crime scene
Recommend a suitable penalty
37.
A customer requests a telephone number and the security operative writes down
the information.
What is the importance of doing this?
It provides an effective service
It creates barriers
It shows knowledge
It reduces customer expectations
38.
Typical workplace hazards for security operatives include
being recorded on a device when detaining a client
having to undertake refresher training every year
poor lighting and uneven surfaces
lack of welfare facilities and rooms
39.
An audible fire alarm is activated.
What is the responsibility of a fire marshal when they hear this alarm?
To ensure fire extinguishers are in the correct locations
To prioritise the evacuation of managers
To advise the fire brigade on what actions to take
To ensure that anyone with mobility difficulties is assisted
40.
Under GDPR, security operatives must ensure any information on people is used
for advertising purposes
for recruiting staff
freely and openly
fairly and transparently
41.
A security operative is finishing their shift and preparing a handover brief.
Which of these should be included in the briefing?
Recommendations for additional training
Details of expected deliveries
Opinion of organisational procedures
Advice on patrol techniques
42.
A number of city centre premises communicate through a shared radio link.
Which of these is a benefit of doing this for the organisations involved?
It improves customer relationships
It provides information regarding potential risks in the area
It improves the physical security of vulnerable sites
It increases competition between security companies
43.
A security organisation has recently employed a member of staff who uses
a wheelchair.
What must the organisation ensure in order to comply with equality legislation,
before this member of staff begins their role?
That they give a full account of their medical history
That they are qualified for the role
That terms and conditions in their contract are adjusted
That access arrangements to the building are suitable
44.
Which of these is an external customer for a security operative?
Manager
Team member
Visitor
Supervisor
45.
A security operative working near a government building observes a group of
individuals taking photographs of the security systems.
What action should the security operative take?
Challenge the individuals and confiscate their cameras
Report details to the Anti-Terrorist Hotline
Activate the emergency alarm and evacuate the building
Immediately turn off the systems
46.
Which of these fire sources should a CO2 fire extinguisher be used on?
Metal
Electrical socket
Wood
Cooking oil
47.
How should a security operative reduce the risks of personal attack when
working alone?
By ensuring they are trained in first-aid
By contacting friends whilst on duty
By carrying self-defence weapons
By wearing a personal alarm
48.
Which of the following is a licensable activity under the Private Security Act?
Community Policing
First Aid
Close Protection
Designated Premises Supervising
49.
Building work is taking place on the premises where a security operative is present.
What is the employer’s responsibility in this situation?
To provide extra first aid equipment
To increase pay accordingly
To provide personal protective equipment
To inform the Health and Safety Executive of continuing work
50.
A security operative has discovered a fire and has activated the fire alarm.
What should they do next?
Retrieve all valuable documents
Search the area for the cause of the fire
Ensure the emergency services are contacted
Look for a suitable fire extinguisher
51.
Which of these is a likely indicator of terrorist activity?
People with authorised access
People supplying materials to a site
People who maintain equipment on a site
People tampering with utilities
52.
Which of these is a feature of non-verbal communication?
Tone
Signs
Stance
Pitch
53.
When security operatives wish to make an arrest, they must
inform the person’s next of kin or named individual
tell the person they are under arrest
remove anything that could be used to harm them
explain the person’s right to legal aid
54.
A security officer arrests an intruder on-site.
Which of these should the security officer complete?
Police statement
Risk assessment
Accident report
Visitor log
55.
How should a security operative address unacceptable behaviour?
By speaking loudly and aggressively
By adopting a threatening stance
By being positive and assertive
By using intimidating language
56.
What is the importance of accurate record keeping?
It is used for an effective handover
It reduces levels of stress
It is used to justify expenditure
It prevents discrimination
57.
Which of the following is a key purpose of the private security industry?
To provide meaningful employment
To support and train new managers
To communicate with licensing officers
To monitor and respond to safety risks
Loading...
Close Menu
Home
SIA Courses
Top-up Door Supervisor Upskilling
Top-up Security Guard Upskilling
SIA Door Supervisor
SIA CCTV Operator Course
Security Guard Course
Close Protection Course
SIA Top-up Close Protection Upskilling Course
Safety Courses
Fire Marshal Course
Traffic Marshal Course
CSCS Green Card Course
1 Day First Aid Course
3 Days First Aid Course
Taxi Courses
Taxi Course NVQ/VRQ/BTEC Level 2
SERU Test for TFL Training Course
Topographical Test for TFL Training Course
English test for TFL PCO
Life Skills Courses
Life in the UK Test Preparation
ESOL International (A1 B1)
ESOL International (B2, C1 & C2)
Driving Theory Test Preparation
Trainer Courses
SIA Security Trainer Course
Level 3 Award in Education and Training
Level 3 Conflict Management
Level 3 Deliverers of Physical Intervention Training
Level 3 Certificate in Assessing Vocational Achievement
Level 3 Award in Understanding the Principles and Practices of Assessment
Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice
About
About 1Ace training
Careers
SIA Application Help
Post Certificate
Results
Covid-19 Update
Contact
My account
Reading Material
ACT Awareness
ACT Security
Call Now Button
×
WhatsApp Chat
How Can We Help You?
Help Representative
×
Whats App Contact