1. A security operative brings a civil case against a member of the public for causing
them personal injury.
What standard of proof will be needed to win this case?

2. What information should be included in a handover report?

3. A security operative has witnessed a serious assault.
Under what circumstances should the security officer arrest the alleged offender?

4. A security operative discovers a suspicious package.
What action should they take first?

5. A customer requests a telephone number and the security operative writes down
the information.
What is the importance of doing this?

6. Which of these is a likely indicator of terrorist activity?

7. What information must a security operative give to a person they are detaining?

8. Class “B” fires relate to

9. A security operative is witness to a personal injury.
What details should they enter in the accident book?

10. A security operative is giving information to a customer who has learning difficulties.
How should the security operative meet this customer’s needs?

11. A security operative has been injured.
Which of these situations is reportable under RIDDOR?

12. Which of the following is a key purpose of the private security industry?

13. Following a serious conflict incident, the security team meets to discuss experiences
and share strategies it has used in the past to resolve such situations. Why is this
important?

14. Why is it important to reflect on conflict situations?

15. A security operative working near a government building observes a group of
individuals taking photographs of the security systems.
What action should the security operative take?

16. Which of these is not a licensable role under the Private Security Industry Act?

17. A security operative is dealing with a customer query.

What quality should the security operative show to help the customer?

18. A security operative is finishing their shift and preparing a handover brief.
Which of these should be included in the briefing?

19. Mandatory signs are always

20. Which of these is an aim of the Private Security Industry Act?

21. Which of these is a common hazard for a security operative when searching bags?

22. An audible fire alarm is activated.
What is the responsibility of a fire marshal when they hear this alarm?

23. A security operative is new to a site.
Why is it most important for them to recognise the fire evacuation principles?

24. A security officer arrests an intruder on-site.
Which of these should the security officer complete?

25. What is the purpose of assignment instructions?

26. Which of these is an external customer for a security operative?

27. A security operative has discovered a fire and has activated the fire alarm.
What should they do next?

28. Which of these is a feature of non-verbal communication?

29. A security operative has made an arrest. The police attend.
What should the security officer do?

30. What action should security operatives take when they are concerned a child is at risk
of sexual exploitation?

31. What is the importance of accurate record keeping?

32. Which class of fire involves flammable liquid?

33. A victim of domestic violence approaches a security operative for advice in order to
reduce the risk of further harm.
What action should the security operative take?

34. What is the purpose of the Approved Contractor Scheme?

35. How should a security operative address unacceptable behaviour?

36. A security operative has been involved in a violent incident, and is worried about
returning to work.
Why should they seek the support of their colleagues?

37. Which of these is a fire safety measure?

38. For security operatives, a key principle for customer service should include

39. A number of city centre premises communicate through a shared radio link.
Which of these is a benefit of doing this for the organisations involved?

40. A security organisation has recently employed a member of staff who uses
a wheelchair.
What must the organisation ensure in order to comply with equality legislation,
before this member of staff begins their role?

41. What colour is the background on a warning sign?

42. How should a security operative reduce the risks of personal attack when
working alone?

43. Which of these is a key purpose of the private security industry?

44. Which of these instances is likely to indicate that a person is at risk of harm?

45. Which of these fire sources should a CO2 fire extinguisher be used on?

46. Typical workplace hazards for security operatives include

47. A security operative is on duty when they hear a fire alarm.
What is the security operative’s priority?

48. Building work is taking place on the premises where a security operative is present.
What is the employer’s responsibility in this situation?

49. Which of these must be present for a fire to exist?

50. What is the benefit of a “pub watch scheme”?

51. Which of these is a function of the Security Industry Authority (SIA)?

52. The purpose of the Approved Contractor Scheme includes

53. Which of these is a CCTV operator not allowed to record due to privacy issues?

54. When security operatives wish to make an arrest, they must

55. Which of the following is a licensable activity under the Private Security Act?

56. Under GDPR, security operatives must ensure any information on people is used

57. A security operative is working alone on a site.
Which of the following is a risk in this situation?